Frequently Asked Questions (FAQs)
What are my options?
We offer a wide range of wellness treatments, including deep tissue massage, relaxing spa packages, and professional facials. You can also choose from various gift cards or enjoy our healthy food menu during your visit.
Can I switch to a different plan?
Yes, you can switch your plan or treatment package at any time before your 72-hour cancellation window. Simply email us at [email protected], and we will help you update your booking to better suit your needs.
Do you offer non-disclosure signature?
Yes, we can sign non-disclosure agreements (NDAs) upon request. We prioritize your privacy and are happy to provide a signature to ensure your confidentiality during your visit. Please email us at [email protected] before your appointment to arrange this.
Do you issue refunds?
FAQ: Do you issue refunds?
Yes, we issue full refunds for cancellations made at least 72 hours before your appointment. To request a refund, please email us at [email protected]. We do not offer refunds for missed appointments or those cancelled with less than 72 hours’ notice.