Tue - Sat 10:00 - 19:00 | Sunday - Monday 8:00 - 18:00
Inside Holiday Inn, Egerton Rd, Guildford GU2 7XZ
award-winning, family-run spa
Our skilled practitioners provide personalized, holistic care to support each client on their wellness journey.
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faqs
What does a full-body massage at Natural Light Wellness include?
A full-body massage is a comprehensive treatment that includes:
- Back: Massaging the upper, middle, and lower back to release tension.
- Shoulders: Relieving tightness in the shoulder blades and collar bones.
- Arms and Hands: Massaging every muscle in the arms and hands.
- Legs and Feet: Relaxing the thighs, calves, and feet.
- Head and Scalp: Targeting the scalp, temples, crown, and occipital muscles.
- Neck: Alleviating stiffness in the nape and trapezius muscles.
Are there any differences between massages for men and women?
Yes, there are specific guidelines:
- For Men: Massages for male clients do not include the chest or abdomen.
- For Women: The abdomen may be included in specific massages upon request.
Do you offer pregnancy massages?
Yes, our therapists are specially trained. Please inform us of how far along you are, as some treatments may not be suitable.
Can we be in a shared treatment room?
Yes, we have two double treatment rooms and one single room available.
What should I wear for a massage?
You can wear underwear or swimwear, whichever you’re most comfortable in. However, underwear is required at all times in treatment rooms, the sauna, and the steam room.
What facilities do you offer?
We provide:
- Indoor pool
- Sauna
- Steam room
- Jacuzzi
- Meditation Garden with a meditation Ger
What is the age limit for spa days?
- Adult spa days: For guests aged 16 and older.
- Teen spa days: Available for ages 8 and up during family spa time (9 AM–12 PM and 4 PM onwards).
Is there parking available?
Yes, parking is free for our clients. Please do not pay; we will book you in upon arrival.
Can I use the spa without a treatment?
No, access to the facilities requires a treatment or an upgrade to a spa or spa day package.
Are the massage beds disabled-friendly?
Yes, our beds can be lowered, and therapists are available to assist you.
What time does my spa day start?
Adult-only spa time is between 12 PM and 3 PM. Your treatment times may fall outside this window, so please check your email for specific timings. If you haven’t received an email, contact us at natural-light@outlook.com.
Do I need to arrive at my treatment time?
Please arrive 15 minutes before your treatment start time. Allow extra time for unexpected delays, especially on weekends. If you’re running late, call reception, but we cannot guarantee the full treatment duration.
Can I bring food into the spa?
No, food is not permitted in the pool area. Drinks purchased at Natural Light may be consumed in the pool or garden, and poolside drink service is available on weekends.
Is the garden area accessible?
The path to the garden and meditation Ger is steep with multiple steps. Alternate access routes are available upon request.
Do you have an infrared sauna or naturist facilities?
No, we do not offer an infrared sauna, and we are a family spa inside the Holiday Inn.
Can I buy vouchers for Natural Light?
Yes, vouchers can be:
- Collected in person
- Emailed to the purchaser
- Posted directly to you or the recipient